What terrible customer service! The staff were rude, angry, and unhelpful. HSBC should consider hiring educated and polite individuals to take care of the customers who have paid significant commissions to the bank.
Long lines, empty counters (short staffs), standing in line for over an hour, no seating area, no washroom, an elderly man felt down because he has been standing too long. DON’T come to this branch, wondering why the branch manager hasn’t put any effort to improve customer services.
Seriously.. what’s wrong with HSBC staff and their horrible attitude? Customer service is probably at its lowest in this branch. Staff walks off mid-sentence as you’re speaking to them. Very disrespectful.
I visited here 29 Oct 2019 hand over a Document. And they told me It will finish in 1 week.(working day). 26 Nov 2019 today NOT FINISHED yet. This is second time happened like this. I strongly recommend to use other business centre branch.
JamJam Chong
23/10/2023 at 10:27勁那多人排隊,除非你係卓越理財,如果唔係你入到嚟閒閒哋最少兩個鐘先走得。
Zach Goh
29/08/2023 at 11:18Awful layout, unhelpful staff chatting or standing around instead of working. Avoid at all costs.
Helpful ReviewMia Tam
18/07/2023 at 15:06What terrible customer service! The staff were rude, angry, and unhelpful. HSBC should consider hiring educated and polite individuals to take care of the customers who have paid significant commissions to the bank.
Helpful ReviewXing Li
18/05/2023 at 14:39Made me wait for more than 2 hours for a simple information update.
Helpful Reviewmanizml lajixgz (Apser)
26/04/2023 at 23:07预约了来店等了两个小时,开户处处刁难。浪费时间
Helpful Reviewbarnaby416
12/04/2023 at 16:30Long lines, empty counters (short staffs), standing in line for over an hour, no seating area, no washroom, an elderly man felt down because he has been standing too long. DON’T come to this branch, wondering why the branch manager hasn’t put any effort to improve customer services.
T.L. Tan
04/04/2023 at 08:41就是一家銀行而已
Helpful ReviewTako
01/04/2023 at 09:07上周预约这个汇丰开户,总行打电话来说之后支行会联系我开户具体时间。结果支行打电话就打了一次,我当时没接到,再打回去每次都给我挂断不接。
Helpful Review就按照之前跟总行客服约好的时间来现场,结果直接不让办。真的无语。
打电话过去又不接,来现场又不给办。
白跑一趟
poon eric
03/02/2023 at 16:48係正港鐵旺角站出口旁!位於彌敦道交通方便!
Helpful ReviewKwok Fai Yung
19/01/2023 at 11:02ok
Helpful ReviewL L
18/01/2023 at 13:54落分行排一個鐘close acc
Helpful Review點知2個月都未搞好
打電話去問只係唔好意思
叫我再落過去
擺明做錯野
不知所謂
Cheong Yu Li
29/12/2022 at 16:44很多人
Helpful ReviewA PM
03/10/2022 at 13:06Do not open any business account with HSBC
Helpful ReviewCyberlord
29/09/2022 at 18:43純碎商業大廈
Helpful ReviewSA
25/04/2022 at 13:00Seriously.. what’s wrong with HSBC staff and their horrible attitude? Customer service is probably at its lowest in this branch. Staff walks off mid-sentence as you’re speaking to them. Very disrespectful.
Yuko Saito
16/06/2021 at 10:28Terrible service.
Helpful ReviewEdwin Wong
06/01/2020 at 00:37滙豐在九龍旺角的旗艦店,可惜最近被裝修。
Akihiko Goto
26/11/2019 at 15:52I visited here 29 Oct 2019 hand over a Document. And they told me It will finish in 1 week.(working day). 26 Nov 2019 today NOT FINISHED yet. This is second time happened like this. I strongly recommend to use other business centre branch.
Helpful ReviewKeith Tso
11/11/2019 at 11:29服務優良,地方寬濶,建基香港的好銀行。
yu f e ng shen
22/10/2019 at 18:55内地个人前往该行开户,浪费了我二小时,最后一句审核不通过开户失败,二位不同人士套取了我的个人信息和商业投资机密,关键问对方具体失败原因,对方说不知道。买他们的理财就知道了,装什么高贵!
Helpful ReviewDallas Clothing House
21/08/2019 at 18:46Bank
YY
06/04/2019 at 13:16Very good service. Lots of counters.
辜彥斌
14/03/2019 at 17:32什麼鬼銀行,取個錢要等超久,都排到隊還要再等半小時以上,是故意不給取嗎?傻眼
Helpful Reviewwk chan
22/01/2019 at 22:21香港最大的银行
Helpful Reviewallan blaza
19/12/2018 at 17:01Said they’ll closes at 5:30.I reach their at exact 5. Its closed already. Please post your actual business hours.
Helpful ReviewM L
30/11/2018 at 01:38Too crowded
kunyu Ho
17/10/2018 at 17:44這間匯豐有外幣提款機
Helpful Reviewbee ruby
27/09/2018 at 13:14good service
EL Wan
22/07/2018 at 17:06Sometimes need to wait for a long time
Helpful ReviewHeiko RUDOLPH
13/05/2018 at 22:09Busy, well organized, professional. Lots of staff to help. Coffee while u wait in the biz banking section.
Martin Werner
17/04/2018 at 17:01Terrible bad banking experience and acting far beyond their legal scope!
Helpful ReviewCandy Kwong
06/08/2017 at 01:46零晨1點去關門了,自動櫃員機都關門是什麼玩法,滙豐銀行真垃圾
Helpful ReviewRandall Ferris
24/06/2017 at 18:43Centrally located and many tellers.
Andy Doe
19/12/2016 at 16:45Big branch with many floors & long queues
Chan Andrew
05/11/2016 at 00:04Good service
Helpful Review